Replay recorded scenarios and flows
Re-run workflows captured in collected business data to reproduce real interactions, debug failures and compare agent behavior.
For AI studios, agencies & consultants
One platform to build robust agents, replay real workflows and stress-test behavior before deployment.
01 / Business environment
Design, develop and test agents inside a complete simulated business environment built from your clients’ workflow data, with connected systems, people and events.
Read & write
Trigger callbacks
Query records
Change state
Test handoffs
Handle requests
Re-run workflows captured in collected business data to reproduce real interactions, debug failures and compare agent behavior.
Use the same business data to generate realistic new flows, changing conditions and edge cases your agent has never encountered.
Hands-on working time
49%
136 → 70 team person-hours
One workflow · Three apps
Twenty scenarios · Three benchmark configurations
58% less time
67% less time
20% less time
63% less time
67% less time
38% less time
67% less time
Illustrative forecast, not measured ActOut performance: 136 → 70 team person-hours for one workflow, three apps, twenty scenarios and three benchmark configurations. This is hands-on effort, not elapsed delivery time.
Assumes supported integrations, reusable fixtures and automated runs. Data review, fidelity checks, core logic, fixes and human evaluation remain included. Waiting, production rollout and real-user acceptance are excluded. Custom integrations or incomplete data increase effort; validate against your own baseline.
Research informs the approach, not these figures. The customer cases are vendor-published; the Forrester study is a commissioned composite.
02 / AI testers
Run usability, load and adversarial tests with hundreds of AI testers modeled on real business data. Choose your mix of users, prospects, customers, employees, suppliers, partners, external agents and bad actors. Catch broken flows, weak responses and unsafe behavior before deployment.
Plan an agent test03 / Protected data
Run the open-source collector on your own infrastructure. Connect business apps and replace sensitive details locally while preserving relationships and useful context.
Open-source collector (opens in a new tab)Protected locally, before export
Context and relationships stay intact.
04 / Monitoring & improvement
Bring live responses, tool calls and outcomes back into the sandbox. Find weak spots, reproduce failures and test fixes as your clients’ workflows change.
Capture conversations, tool calls, outputs and business outcomes.
Group related workflows and identify recurring patterns in agent behavior.
Surface failed tasks, weak responses and scenarios missing from your tests.
Bring those cases, records and user profiles into a reproducible test environment.
Debug the failing steps, compare fixes and run the regression suite.
Separate new requests from recurring failures. Review the response, output and outcome signals behind each case.
Turn failures into repeatable tests and feed them into your debugging workflow. Compare changes under the same conditions.
Keep new scenarios as regression tests, so each fix improves coverage for the next client release.
From the ActOut team
Agent evaluation, simulation, and the systems we build.

What changes when an agent meets real customers, messy records and an ordinary Monday.
Read article
How to handle corrections, implied needs and requests that evolve mid-conversation.
Read article
Measure the customer’s outcome, including everything that happens after the chat.
Read article
Choose cases and measures that help your team make a real release decision.
Read article05 / Your test environment
We’ll help you understand your agent’s testing and evaluation needs, and suggest a simple setup to get started.